Refund policy

We take pride in the quality and performance of our hair brushes and stand firmly behind every product we offer. Your satisfaction is extremely important to us, which is why we provide a 100% satisfaction guarantee on all purchases.

If, for any reason, you are not completely satisfied with your Tangles B. Gone brush, you may request a return within 30 days of the original purchase date. To be eligible for a refund, the item must be returned in its original condition.

To initiate a return, please contact our support team via email at hello@tanglesbgone.com with your order details. Once your request is reviewed and approved, we will provide you with the necessary return instructions.

Upon receiving and inspecting the returned item, we will process your refund to the original payment method. Please note that shipping charges (if applicable) are non-refundable.

We are committed to ensuring a smooth and hassle-free experience for our customers, and our team is always here to assist you with any concerns regarding your purchase.